Faqs

Q1. What is Shoppers Drug Mart?
Shoppers Drug Mart is a trusted online pharmacy in the USA offering a wide range of prescription and over-the-counter medications, health supplements, and wellness products. We aim to make healthcare accessible, affordable, and convenient for everyone.

Q2. Is Shoppers Drug Mart a licensed pharmacy?
Yes. Shoppers Drug Mart operates under all applicable U.S. pharmacy regulations, ensuring that every product we sell is sourced from verified and licensed pharmaceutical suppliers.

Q3. How can I place an order online?
You can easily place an order by searching for your medication on our website, adding it to your cart, and proceeding to checkout. Follow the simple steps to provide your prescription (if required) and complete your payment securely.

Q4. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure online payment gateways to ensure a safe and smooth transaction process.

Q5. Can I order without a prescription?
Some medications require a valid prescription as per U.S. law. Over-the-counter and wellness products can be purchased without one. Always check the product page for prescription requirements.

Q6. How long does it take to receive my order?
Orders are usually processed within 24–48 hours. Standard shipping takes 3–7 business days, depending on your location. Express delivery options are also available at checkout.

Q7. Do you ship across the USA?
Yes, we deliver to all U.S. states, including rural and remote areas. We currently do not offer international shipping.

Q8. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your delivery in real time.